Thursday, 11 November 2010

Hi all,

I have posted a picture of us UK guys with the 'guy' that was put up in the UK pavilion on Guy Fawkes night.... it was really fun, Disney put on pizza and ice cream and things for the cast members as it was firework night!


I'm really enjoying service, it's so much fun. You get so much more interaction with guests it's great.

Debbie, Caiomhe and I all had Saturday off together, it was the first time in AGES!! We all went to Millenia Mall, was FANTASTIC!! I spent $600 but who cares... I was in dire need of some retail therapy!! I bought loads of stuff, treated myself to a coat from Hollister and some stuff from Abercrombie :D . We went for dinner at the Cheesecake Factory, was great, I have only ever seen the Cheesecake Factory on the Big Bang Theory. The portions were MASSIVE, I only had a little bit of my entree and couldn't even fit any room in for cheesecake!

Really looking forward to Mum, Dad, Dan and Names coming out at Christmas, I can't believe it's next month, eeeeeeeek! x x x

Thursday, 4 November 2010

I PASSED

Hi all!!

Just to let you all know, I AM NOW AN OFFICIAL DISNEY SERVER OF THE ROSE AND CROWN! My test went well today, I am so pleased I passed. I went into work at 9am this morning and completed another written test, this was about 1 and a half hours. I then began my AM server shift, I was sat tables up until my test table. On my test table I had one manager and 2 senior servers/trainers, along with my test table I was sat 2 other tables. They did test me, I had lots of questions and an allergy to deal with.....all was good though! I had to open a bottle of wine at the table which was interesting!

I am so tired right now I can't be bothered to write any more, seriously sleep deprived at the minute. First AM shift tomorrow on my own....WUHOOOOOOOO!

x x x

Tuesday, 2 November 2010

SERVICE WEEK, EEEEEEEEK!!!

WOW I have finally made it to my service week, WUHOOOO!!

I am finding service really good so far, my week started with Sunday by spieling to Chef Tony, he passed me no problem which was good - he just needed to say that I needed to sound a little more natural and less nervous. I then had a classroom session with Laura who went through all of the service information that I need to know. After my classroom session, I had my first AM shift, this involves serving the lunchtime tables - according to my trainer I did really well, and today was my first MID shift, which is an all day shift AM (lunch) and PM (dinner), again my trainer was happy with me, the only thing I really need to improve on is smiling - it's not like I'm walking around the restaurant like a grump, it's just that I'm concentrating on what needs to be done next. When you are training you are given a 4 table section, so you can be sat with all 4 tables at once, this gets difficult when tables want things all at once and we deliver the high service that they expect.... I really enjoy the buzz though when it gets busy. The only thing I am finding slightly difficult and need to start getting used to doing is spieling, it's amazing what you can sell to a table by spieling, yesterday I had a table that bought everything I recommended. I just need to become more confident and make it flow a little better.

I have tomorrow off which I am really great full for, as last week was a 54 hour week. This week is only 42 or something, but today was a 12 hour shift, I clocked in at 11:15am and didn't clock out until 11:25pm, so I am quite knackered!!! I have a classroom session on Wednesday and then I have another PM shift, apparently the trainer should really take a back seat and watch me in this shift and let me do everything on my own. Thursday is an AM shift and is my test day, I am sat in a 3 table section on my test day, and you serve as normal through lunch, and at some stage during my lunch my manager and a trainer will be seated, I will have to serve them as if they are a normal table. They won't make it easy for me though, one of them will have an allergy and they tend to do sneaky little things to check that you pick up on things (e.g. order iced tea and tear up sugar packets and scatter them over the table to see if you clean them up), it's all good things to test the server to make sure that they are picking up on what their guests are doing. I then find out if I have passed or failed, if all is good and I have passed, then I will have my first AM shift on my own on Friday. Watch this space!!!!!!!!!!

Sorry I've not really updated you on anything other than work stuff recently, but all I have been doing is working, hopefully when (if...) I get into service things will calm down a little more.

x x x

Tuesday, 19 October 2010

AHHHHHHHHHH TOO MANY HOURSS!!

Hi all,

Right, Dad has been bugging me for never updating my blog, so I wanted to explain why....basically since I've started food running I have been working 6 day weeks, each day is a 10 hr shift....so finding time to update is hard.

Dad and I had a lovely weekend together. On Saturday we went to EPCOT for the day, it was a lot more chilled compared to what we normally do. We went to the Rose and Crown for lunch, it was nice that Dad got to see where I worked. It was Debbie's first day in service so she was our server which was nice. We then went to Teppan Edo for dinner which is a Japanese teppanyaki restaurant which was nice. The family that were eating on the same table as us managed to spill and smash a glass of wine on the grill (resulting in all of the food being taken off the grill and the chef had to start again) and melting their credit card on the hot grill...it did add some extra entertainment to the meal!! On Sunday we went to Kennedy Space Centre for the day and then on to Cocoa beach for dinner in a nice fish restaurant, obviously there was a mandatory stop at Dairy Queen for ice cream on the way back :D

Everything else is going well. I am hopefully starting my service training soon. I know that we are short on food runners, hence why I'm working mad hours food running.

xxx

Tuesday, 5 October 2010

A few recent photos

Happy Mondays - Italian lads and flip cup!!

Debbie's Birthday, shout out at Via Napoli (ITALY)

Drinking around the world in EPCOT

Drinking around the world in EPCOT. Jeni, Debbie me and Iain.


Food running, culinary etc...

Hi all,

I am now in food running, yayyyyyyy!! It's really hard work, I come home so tired. Basically, the idea of food running is that you run the entrées to the servers table, and sometimes the appetizers and deserts. I have only had one days food running so far, it is a tipped position (the servers give you a cut of their tips)....so Saturday is my first day in a tipped position. Yesterday I had my service class at Disney uni, which involved getting up at 5:30 am to get the bus....the morning was really interesting as it was just teaching us about service the 'Disney way' etc.....it is VERY different to service in the UK, the expectations here are so much higher. The afternoon was slightly dull as it was just a whole afternoon about wine...we didn't even get to drink any!! Today I had my culinary day which was a lot of fun. I went into work in chef whites and spent a whole day in different sections of the kitchen. I started off in pantry, then moved to grills and ovens, then fish and then chippie and then I had a plate of food made up for me....I ate soooooooo much today it's unbelievable. I finished the evenings doing salads and desserts in pantry which was fun. Tomorrow is my bar day, which should be useful to get to know all of the different drinks and wines on the bar, it will all help me when I go into service training.

I think I have one more week of food running and then I begin my service training, then all I need to do is pass my test and I should be good to go.

I have 2 days off this week and then another 2 Monday and Tuesday next week. I think I am going to Universal one of the days and then Dad is coming to Orlando on the Friday...yayyyyy! I know I definitely have the Saturday off with him, just need to ensure I have the Sunday off aswell when I get my new schedule on Sunday.

That's all for now...x x

Friday, 1 October 2010

Drinking around the world!!!

Hi all,

It's Debbies birthday today, so we drank around the world yesterday, was soooooo much fun!! We started in Mexico with margaritas, then we went to Italy for wine, then Germany for some weird cherry liquor punch thing, then back to Mexico for some more margaritas, then France for another weird cocktail thing. We ate at the new pizzeria in Italy, it was reallllllllllly good, Clarissa my house mate was working so it was good to see her. We also went and played on Kidcot in Norway to see Hilde :P .

I'll put some pics up soon :D

x x